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Frequently asked questions

For Cleints

“How soon can I expect to find an ideal Candidate to hire?”

On average, it can take 3-6 weeks to begin sending you Candidates (via email) to review, from the moment you Register & approve your Job Description & Video Short we develop for you. It can often happen sooner that this, & very seldom, it can take longer.



“Can you assist us in taxes & payroll services?”

Although we, as an Agency, do not do payroll or tax services, we can refer you to the best company that provides these in your area. We have connections to payroll & tax companies Nationwide.



“Do you offer part-time, full-time, or temporary Domestic Workers?”

All three! We have Candidates that are looking for full-time, part-time, & temporary work.



“How many fees are involved in this process?”

After you review the Welcome Packet we will be sending you, you will submit a Credit Card Form to pay a one time Registration Fee. Then when you are ready to hire, (which you are not obligated to do so), you will pick from one of our 3 Placement Packages & pay that one time fee upon hiring your ideal Candidate. One of our Placement Packages offers a 3 month payment plan as well.



“What are some items included in your Packages?”

Some items in our Packages are as follows: • Replacement guarantee • Free surveillance camera if hiring a Nanny/Manny (often called a “Nanny Cam”) • Background check run on your Candidate • Drug test results run on your Candidate • Driving record run on your Candidate • Professionally drafted Work Agreement between you & your Candidate • Payment Plan options • Confidentiality Agreements tailored to your specific Family ... & more!



“What locations do you service?”

We currently cover the entire United States. We have Clients & Candidates Nationwide & are available to assist you no matter your location. We are available 24/7 to meet with you virtually at any time that is convenient to you & your schedule. In the near future, we will be offering Franchise locations in other worldwide countries in order to offer Clients & Candidates our services outside of the USA.



“What makes The Herbert Alfred Agency different from other Domestic Staffing Agencies?”

Many reasons: 1. We are available 24/7 to schedule a Consult with you to go over your needs. Our operations also do not stop on the weekend, overnight, or a Holiday as we work on your placement around the clock. 2. We are a virtual service that covers the entire USA. You do not have to be local to our main office in order to us to match you with your ideal Candidate. 3. We are highly specific in the match making process in seeking your desired Candidate. We match you with a Candidate based not only on your Professional wants/needs, but also on a personal level. By doing this, we see far more longevity with our matched Clients & Candidates nationwide.



“What happens if I hire a Candidate & it doesn’t work out?”

All of our Placement Packages offer a Free Replacement Guarantee. Each Packet has a different length of guarantee, but they all have one. This guarantee grants you a free replacement of your Domestic Worker if he/she does not work out within a that timeframe. We are always here to help staff your home, no matter what happens.



“Why use your Agency if I could simply find a Candidate on my own?”

Of course we understand you could go through this process on your own. But we are here to do this extensive process for you. Our detailed process ensures you will be paired with a stronger match & our screening techniques will guarantee your Family the best chance at having a reliable, trustworthy, legal, & dependable Domestic Worker in your home. So let us do the work while you await your ideal Candidate.



“What are some forms &/or documents you can provide us with?”

Our team of experts are here to draft you almost any documentation that you need in part of this process. Some of these include: • Professionally drafted Employment Agreement • Confidentiality or Non-Disclosure Form • A Distracted Driving Policy Agreement • Home Based Surveillance Camera Agreement • Amendments to your current contracts or documents • Domestic Worker Folders (Nanny Folder, Personal Assistant Binder, House Manual)



“What is a ‘Manny’?”

A Manny is a male Nanny! Though the trend of Mannies has not caught on heavily, they can actually be an incredible asset to your home & some of the industries Mannies are the best Nannies around! If you know someone or are someone interested in being a Manny, we would love to hear from you. If you are a Client interested in hiring a Manny, we would like to discuss this further with you & how they can greatly benefit your life. All of our Mannies come with a free “Manny Cam” for your home to assure accountability. Mannies and their Families are also offered specialized counseling & training free of charge. We would like to start the revolution of making Mannies as popular in a home as the average Nanny is. A Manny is ideal for a single Mom or a family that has all boys, but can be a phenomenal asset to any home in need of fantastic childcare!



For Candidates

“How soon can I expect to be hired by a Family?”

Our goal is to get you hired by a potential family as soon as possible, but there is no guarantee you will be hired. On average, from the moment you have been fully screened, it can take anywhere from 3 weeks-3 months to be given a job offer by a family of ours that you interviewed with. All of our Open Positions have dozens of Applicants & it is solely up to the family in regards to who they want to interview & who they want to hire. We, at The Herbert Alfred Agency, will do our best to present you & represent you to a Family in the most positive way.



“What locations do you service?”

We are a Nationwide Agency services the entire United States. you do not need to live near our Corporate Office 9Beverly Hills, CA) in order to apply to our Open Positions. In the near future we hope to have Branches outside of the USA.



“What are my options if I do not meet the current minimum requirements?”

If you do not meet our requirements, we encourage you to continue your journey as a Domestic Worker & to return to us when you do meet them. The only reason we have minimum requirements, is because we promise our Clients a particular level of Candidates that warrants this. See below, the next question, about the My Nanny Nano Program if you are a Nanny or Manny for assistance in strengthening your Career.



“What is the ‘My Nanny Nano Program’?”

The My Nanny Nano Program is a Volunteer based program for both seasoned Nannies/ Mannies, & Nannies/Mannies who are less experienced or just starting out. The Program pairs “Mentor Nannies” (the more experienced) with “Nano Nannies” (the lesser experienced) for a 6 month term. Nano Nannies will be guided, mentored, & assisted once a week by their Mentor Nannies to help build their career. Both Mentor & Nano Nannies will receive a Certification for their Portfolios upon completing a Term at My Nanny Nano. Visit their website for further details of this free & spectacular Program: www.MyNannyNano.com



“What makes The Herbert Alfred Agency different from other Domestic Staffing Agencies?”

What sets a part from other Domestic Staffing Agencies is: A. We are a Nationwide Agency B. We operate around the clock to match you with the Family of your dreams C. We provide you with an array of personalized documentation (Contracts, Agreements, etc) when hired D. We are also here to support you even after hire



“Why use you if I could simply find a new Position on my own?”

The average Agency has stronger Positions than what you can typically find on your own. This is no different at The Herbert Alfred Agency. 85% of our Clients are High Profile or High End Clients seeking the best Domestic Staff in the country. Therefore, we hold some of the top positions with the greatest Families. We also put in the work for you, so you do not have to do it. Work as in seeking your ideal position on your behalf, writing up a personalized Working Agreement for you, offering your new Family the resources to get you on proper payroll, & advocating for you in regards to the perks & benefits you should be receiving in a job offer.



“What are some forms &/or documents you can provide me with?”

Our team of experts are here to draft you almost any documentation that you need in part of this process. Some of these include: • Professionally drafted Employment Agreement • Confidentiality or Non-Disclosure Form • A Distracted Driving Policy Agreement • Home Based Surveillance Camera Agreement • Amendments to your current contracts or documents • Domestic Worker Folders (Nanny Folder, Personal Assistant Binder, House Manual)



“Do I need to pay any fees to the Agency?”

No, our services are free to all Candidates.



“Will I be working for The Herbert Alfred Agency as an Employee?”

No, we are a non employment Agency that matches you with a potential Family who would employ you directly, upon accepting an offer from them.